We make it simple…

12 Hour Service Available

Orders
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date.) This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Emails
We never sell or rent your email address, mailing address or other personally identifiable information you provide us.

Opt-out: Phone Calls, Emails, Mail
Users who no longer wish to receive our phone calls, emails or mail outs may opt-out of receiving these communications by clicking on the Unsubscribe link in the email or calling us at (904) 626-0517. You can also email us at shop@12hourawards.com saying, “remove me”.

Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Our site uses cookies to keep track of your shopping. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.